Guelph has franchise programs, established local companies, student operations like ours, and a rotating cast of cash-only Kijiji listings. Here are the questions that actually sort them — including the ones we’d want you to ask us.
1. Is there a contract, and what does cancelling cost?
Read the renewal terms. Many programs auto-renew and prepaid “discounts” lock you in. (Our answer: no contracts, no cancellation fees, ever.)
2. What exactly is included per visit?
A mowing price that excludes trimming and blowdown isn’t comparable to one that includes them. Get the inclusion list in writing — ours is on the mowing page.
3. What height do you cut at?
Anyone who says “as short as you want” is optimizing for fewer visits, not lawn health. The right answer for Guelph is about 3 inches.
4. Who actually shows up?
Same crew weekly, or whoever’s routed that day? Consistency is how mistakes stop happening.
5. Can I see reviews with real names?
A public Google profile with volume is hard to fake. Ours is here — 53 five-star reviews you can verify on Google directly.
6. How fast do you reply?
Test it: send a quote request and time the response. Slow before the sale means slower after it. We commit to 24 hours and usually beat it badly.
7. What happens when it rains?
There should be a real answer — shifted to next dry day, communicated — not a shrug.
Ask us all seven: get a quote and grill away. It’s a good sign when a company enjoys the questions.
Related reading: How Often Should You Mow Your Lawn in Guelph? · Why We Mow Every Guelph Lawn at 3 Inches