Frequently asked questions

No. There are no contracts and no cancellation fees at Yardex. Start, pause, skip, or stop anytime with a text or email.

Within 24 hours, and usually much faster. We know most Guelph streets, so many quotes go out the same day.

Yardex has operated publicly in Guelph since 2020, holds a registered BBB business profile, won a 2024 Quality Business Award, and has 53 five-star Google reviews. We’re happy to answer any due-diligence questions before you book.

Weekly mowing starts at $27.50 per cut for smaller city lots, with trimming and blowdown included. See our pricing page for the full breakdown of what affects the price.

You’ll receive clear, itemized invoices. E-transfer is the most popular option; we’ll confirm current payment methods with your quote.

We move your cut to the next dry day and keep you posted. Your regular weekly slot doesn’t change.

Yes — just let us know by the day before. In dry spells we’ll often recommend it ourselves so you’re not paying for a cut the lawn doesn’t need.

Always. We run commercial mowers and trimmers — you don’t need to supply or store anything.

Yes. You get a consistent crew and a consistent day. Yardex is owner-run, so any questions go straight to Carter.

About 3 inches — the healthiest height for Guelph lawns. It builds deeper roots and crowds out weeds.

Clippings are mulched into the lawn by default, which feeds the soil (bagging available on request). Cleanup debris is hauled away — Guelph’s green cart doesn’t accept grass clippings, so we never leave you stuck with bags.

Yes. Order one application or several — there’s no program enrollment and nothing auto-renews.

All residential Guelph — if you’re in the city, you’re on our map.

Weekly clients get scheduling priority, but we take one-time cuts and cleanups when the route allows — worth asking, especially early or late in the season.